Shipping Policy
At Collective Goods, we are committed to getting your order to you as quickly and safely as possible. Below are the details regarding our shipping process.
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. After your order is processed, you will receive a confirmation email with tracking information.
Shipping Methods & Delivery Time
We offer multiple shipping options to ensure your package reaches you safely:
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–5 business days
- Overnight Shipping: 1–2 business days (where available)
Delivery times may vary depending on your location, customs processing, or unforeseen delays.
Shipping Costs
Shipping costs are calculated based on your location, package weight, and selected shipping method. You can view the shipping cost at checkout before completing your order.
International Shipping
We ship worldwide! Please note:
- International delivery times vary depending on the destination and customs processing.
- Customers are responsible for any customs duties, taxes, or additional fees that may apply.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package online.
Shipping Issues
If your package is lost, damaged, or delayed during shipping, please get in touch with us immediately at maryamhaque93@icloud.com. We will assist you in resolving the issue.
Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.